Privacy Policy
Last updated: 4 July 2026
1. Introduction
CogSight Solutions("CogSight", "we", "us", "our") is committed to protecting the privacy of visitors to our website and clients who engage our services. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the choices you have regarding your data.
2. Information We Collect
We may collect the following types of information:
- Contact details — name, email address, phone number, company name, submitted via our contact form, WhatsApp, or email.
- Project information — details you share about your business, budget, and requirements when requesting a consultation.
- Payment information — billing details processed by our third-party payment gateway. We do not store full card numbers or sensitive payment credentials on our servers.
- Usage data — IP address, browser type, device information, pages visited, and referring URLs, collected automatically via cookies and analytics tools.
3. How We Use Your Information
- To respond to enquiries and provide quotes or consultations.
- To deliver, manage, and support projects and services you have engaged us for.
- To process payments and issue invoices/receipts.
- To send service-related communications, such as project updates or payment confirmations.
- To improve our website, services, and marketing effectiveness.
- To comply with legal and regulatory obligations.
4. Cookies & Analytics
Our website may use cookies and similar technologies to remember preferences (such as light/dark theme) and to understand how visitors use our site. You can disable cookies through your browser settings; some site features may not function correctly without them.
5. Sharing of Information
We do not sell your personal data. We may share information with:
- Payment gateway providers, solely to process transactions securely.
- Service providers who support our operations (e.g. hosting, email delivery), under confidentiality obligations.
- Authorities, where required by law, regulation, or legal process.
6. Data Security
We implement reasonable technical and organisational measures, including HTTPS encryption in transit, to protect your personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal data only as long as necessary to fulfil the purposes described in this policy, or as required to comply with legal, accounting, or reporting obligations.
8. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us using the details below. We will respond to legitimate requests within a reasonable time frame.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the revised policy.
10. Contact Us
For any questions about this Privacy Policy or how we handle your data, contact us at:
CogSight Solutions
H. NO. 241, Sant Nagar, Ludhiana, PB, India - 141001
Email: hello@cogsight.com